Privacy Policy
Last updated: September 2026
Information We Collect
When you use this website, we may collect information you provide directly, such as your name, phone number, email address, and delivery address — for example, when you submit the contact form, sign up to volunteer, or place an order through the Shop.
How We Use Your Information
We use the information you provide to respond to your inquiries, process and fulfill Shop orders, verify M-Pesa payments, and keep you informed about the foundation's programs and events, where you've asked us to.
M-Pesa Payment Information
When you place an order, you provide an M-Pesa confirmation code so we can verify your payment. We do not process or store your M-Pesa PIN or full mobile money account details — only the confirmation code and transaction amount.
How We Protect Your Information
We take reasonable technical and organizational measures to protect the personal information stored on this website. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers (such as our hosting provider) strictly to the extent necessary to operate this website, or where required by law.
Your Rights
You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.
Contact Us
If you have questions about this policy, contact us at info@finishingwellfoundation.org or 0708 390 533.